Investigating performance issues

Minor incident Crew App
2019-03-27 17:58 UTC · 41 minutes, 39 seconds

Updates

Resolved

The fix that was deployed to our servers has resolved any delays to processing time.

March 27, 2019 · 18:40 UTC
Investigating

The root cause has been identified. An issue with one of our non-critical service providers is causing processing delays and a change has been rolled out to address the issue.

March 27, 2019 · 18:26 UTC
Investigating

We are currently seeing escalated message delivery times. Our engineering team is investigating the root cause.

March 27, 2019 · 17:59 UTC

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